Usage

    Builds do not include usage.You own the infrastructure.

    We build the system. Running it is a separate cost, and every service it depends on stays in your name and gets billed by the provider directly to you. There is no markup, no reselling, and no middleman between you and the infrastructure. What the build costs to run is exactly what the provider charges.

    What you are responsible for

    The build is what we deliver. The running cost is what those services charge you, and you pay them directly. Here is exactly what lands in your name:

    • Telecom. Every call and text the system sends or receives. That includes carrier usage plus A2P 10DLC registration, which US carriers require for business SMS and carries one-time and monthly fees. We file it with you.
    • Email. Your delivery provider account and the volume you send. Inbox placement and reputation are yours to manage.
    • AI models. Every token and request the system sends to a model provider. Cost scales with how much the system reasons, summarizes, or replies.
    • Hosting. The compute, storage, and bandwidth the system runs on. The account is yours, the bill is yours, and you can audit every line.
    • Third-party tools. Any SaaS or API the build connects to. Subscriptions, rate limits, and overages are between you and that provider.

    How we handle it

    • We size it before it ships. Tell us the volume the system has to handle and which providers you already use. We map the running costs before a single line of the build is scoped.
    • We set it up in your name. Accounts are created with your credentials and your billing, never resold through us. You own them from day one and can leave whenever you want.
    • Add-ons are scoped separately. New integrations, new surfaces, and ongoing support are quoted on their own, never buried inside a build.
    Frequently asked

    Questions, answered straight.

    Questions about usage

    Not sure what you will owe, or what comes next?Ask us directly.

    Every build is different, so the running costs are too. Tell us what the system has to do and which providers you already use, and we will walk you through what lands in your name, what it runs, and what the next step looks like. No quote on this call, just answers.

    Calls & chats are answered by Troy, our AI assistant. He answers questions and handles scheduling only, never sales. Conversations are stored and referenced by Troy later. AI can make mistakes. Prefer a human? Email info@tactstack.com and a specialist will reply.Email us

    Calls are answered by Troy, our AI assistant. Prefer a human? Email info@tactstack.com and a specialist will reply.

    Want to know what running it will cost? We'll size it on the call.

    Tell us the volume the system has to handle and which providers you already use. We'll map the running costs before a single line of the build is scoped.

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